Telecommunications

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The Lewiston-Auburn area is home to a number of world class operations centers, telemarketing companies, and in-coming and out-going call centers. With abundant office and mill space and an advanced telecommunications infrastructure that surpasses most other parts of the country, L-A has established itself as a prime locale for technology-intensive industries.

Maine is a leader in communications technology -- one of the first states in the nation to become 100% digitally switched. Additionally, it boasts 110,000 miles of fiber optics, and became the first in the U.S. with a statewide ATM (Asynchronous Transfer Mode)-based network.

One major organization to recognize the benefits of operating in Maine is L.L. Bean, which calls downtown Lewiston home to one of its massive telecommunications centers. Handling customer service and phone orders for the retail giant, several hundred employees are integral to Bean's overall operation.

Another company with a major presence in Lewiston is TD Banknorth, a financial services company with divisions in six Northeastern states, is one of the 30 largest commercial banks in the U.S., TD Banknorth runs an operation center out of the recently renovated Bates Mill Complex. The communications hub, with more than 1000 employees, provides customer service and loan processing to a large percentage of bank clients.

Per-Se Technologies, Inc. is a global leader in the healthcare information technology (HIT) and services marketplace, providing an unrivaled combination of integrated software applications, expert business management services and Internet-enabled connectivity that enables healthcare providers to increase revenue and operate more effectively. Through its leading-edge, clinical and financial management software and services, Per-Se Technologies offers physicians the capability to improve all fundamental processes — beginning at all points of clinical care and continuing through reimbursement.

With annual revenues of approximately $329 million, 4,800 employees, and a customer base of nearly 2,000 healthcare organizations and more than 47,000 physicians, Per-Se Technologies is the leader in connective healthcare. Per-Se enables physicians & hospitals to reduce administrative expenses, increase revenue, and accelerate funds to benefit providers and patients.

Lewiston-Auburn has taken on ambitious renovation and rehab projects, transforming mill buildings into modern, spacious offices, warehouses, light manufacturing plants, and other innovative uses. Offering large open areas and easy conversion, these sites are perfect for telecommunications, information technology, or operation centers.

Other companies include Advantage Payroll Services, the nation's fifth largest payroll service provider (Advantage recently acquired Chicago-based RPS Payroll); Liberty Mutual, which operates an insurance processing center; and Affiliated Computer Services.